Refund policy

At QUACKNY, we want you to absolutely love your ducks. If something's not right, we'll make it right.

We offer refunds for:

• Items that were sent incorrectly
• Damaged or defective products

Refund requests must be made within 30 days of the purchase date.

To request a refund, just email us at [support@quackny.com] with your order number and a quick description of the issue — we'll take it from there.

This Refund Policy may be updated at any time without prior notice. For the most current version, feel free to reach out to [support@quackny.com]

For best long-term results (and happy, long-lasting ducks 🦆), please follow the washing and care instructions included with your purchase.